FAQ
If you don't find the answer you need about the water carbonator here, please click the chat in the lower right corner to contact our customer service staff or you can send us an email.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Free shipping worldwide. We strive to deliver your order within 5-9 business days in New York time.
Where can I buy or refill a Co2 cylinder?
I'm sorry that we don't sell CO2 cylinders and CO2 refill services for the time being. You can buy 60L CO2 cylinders through Amazon or stores near you, which are universal.
Does the water carbonator need power or batteries?
No, the water carbonator does not require power, just CO2 cylinder.
How much sparkling water can a CO2 cylinder make?
It can make about 60 liters.
What are the bottles made from?
Our bottles are made from BPA free plastic. The bottles life is about two years! It can be recycled at the end of their lives.
Can any liquid be carbonated?
You can only carbonate water and add your favorite fruits and spices after carbonated.
How to clean my water carbonator?
Please wipe it with a soft damp cloth. Do not use sharp tools or high-temperature methods to clean water carbonator.
How long does the sparkling water last before going flat?
Immediately put the lid back on the bottle after carbonating and store in a cool fridge and your soda will remain fizzy for many hours!
Do I need a special water system to use Asfolia water carbonator?
You can use any commonly drank water, but we recommend that you use ice water, which will taste better.
I pressed the carbonation button or lever, but nothing happened!
There are two common reasons for this situation:
1. The CO2 cylinder was not installed correctly
2. The gas in the CO2 cylinder has been used up.
What is the reason why my Asfolia water carbonator sprays water during use?
Water leakage and spraying are caused by too much water in the bottle, resulting in overflow. Therefore, please be sure that the water injection should not exceed the maximum water level when using, which will damage the service life of Asfolia water carbonator.
